Privacy Policy
Last updated: 11th June 2024
Campus X, is an application and website published by CAMPUSX SOCIAL TECHNOLOGIES PRIVATE LIMITED and/or its affiliates (collectively referred to as “Campus X”, “Platform”, “CAMPUSX SOCIAL TECHNOLOGIES PRIVATE LIMITED”, “us”, “we” or “our”) that provides end users (“end users” or “you”) a unique campus bubble-based social media experience. Campus X offers users two identities: an official one connected to their college Gmail ID and an anonymous alter ego for posting, commenting, replying, and more. Users can create societies, organize events, and explore campus activities. Campus X is available on the Google Play Store and Apple App Store.
We respect your privacy, and we are committed to protecting it. This Privacy Policy is designed to help you understand how we collect, use, process, and share your personal information and to help you understand and exercise your privacy rights. This Policy will be applicable to you when you use Campus X. Users are offered choices about the data that is collected, used, and shared, as stated in the Privacy Policy.
This Privacy Policy, together with our Terms of Use (“Terms”) govern the collection, disclosure, and processing of your data and is applicable to all the information collected through the Platforms, upon the use of such Platforms, any related services, marketing, events, and/or any other locations that are in any way linked to this Privacy Policy (collectively, the “Services”). Please read this Policy and our Terms carefully. By accessing our Platforms, you consent to the information collection and use practices described in this Privacy Policy. If you do not agree to this Privacy Policy, you should immediately cease to continue the use of the Services. This privacy policy is in accordance with the statutory mandate under Rule 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and other applicable rules, regulations, and laws.
We are committed to protecting your privacy. Campus X does not store any data (such as your phone number or email address) that lets us or any other third party identify your real identity.
Table of Contents
1. Data we collect
2. How do we use your data?
Administrative
Marketing and Advertising our Products and Services
With your consent
3. How do we share your data?
To provide you our services
To protect us or others in good faith
In case of change of control
4. Policy pertaining to children’s data
5. Choices regarding your personal information
6. Security safeguards
7. How long do we keep your personal information?
8. Cookie policy
What is a cookie?
What technologies are used by Campus X?
What technologies used for?
Third party use of these technologies
9. Security of Information
10. Rights Reserved
11. Updates to our privacy policy
12. Contact us
Data we collect
Our servers may automatically log standard data provided by your device upon the use of Campus X, such as browser type, device type, and version, Internet Protocol (IP) address, geolocation data, username, and email. The User acknowledges that it is their duty to inform us of rectification or amendment pertaining to any changes to their personal data.
Your consent to use your personal information may be required in certain circumstances and the same may be withdrawn at any time by reaching out to us via the contact details provided in this Privacy Policy. We shall get in touch with you whenever consent to process any data is required.
In addition to this, data we collect includes the following:
Categories of information collected
Information collected
Profile information
Username, your College, Official Gmail ID, Anonymous ID
Device information
GAID / Apple ID, device model, OS version, etc.
Content You Contributed
Posts, comments, and replies you contributed to the Platform
App activity
Interactions with the app including but not limited to societies you created or joined, events you organized or participated in, posts you viewed, reactions, chat messages, crash and diagnostic reports, etc.
Security & Login Information
We generate and store a one-way hashed and salted string of Phone number and Email IDs
Customer support information
If you write to us, we may additionally collect your email address.
How do we use your data?
We use your information for a variety of business purposes, including to provide our Services, for administrative purposes, and to market our products and Services, as described below. We collect, store, use, and process your information in order to provide you with a personalized experience on Campus X that is in line with your interests and preferences, in accordance with our Terms.
Additionally, Campus X stores, uses, and processes your information for the following purposes:
Administrative
We also use your information in our legitimate interest, including, in the following manner:
1.
Network and information security and fraud prevention, detecting security incidents, protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for that activity;
2.
Verifying your identity, authenticating your account, and defending against fraud, unauthorized use, and illegal activity;
3.
Complying with regulatory and legal obligations;
4.
Market & user research, measuring interest and engagement in our Services;
5.
Product or service- development (including new products), upgrades and enhancements;
6.
For internal operations, including troubleshooting, data analysis, and research;
7.
To create statistical data and poll results that do not identify you individually, which we can commercialize, based on aggregate trends and usage statistics;
8.
Ensuring internal quality control and safety; Debugging to identify and repair errors with our Services;
9.
Auditing relating to interactions, transactions, and other compliance activities;
10.
Sharing information with third parties as needed to provide the Services;
11.
Enforcing our agreements and policies;
12.
Other uses as required to comply with our legal obligations;
13.
Identify IT or other technical issues related to Campus X that may be affecting users adversely;
14.
Identify any undesirable usage of Campus X.
Marketing and Advertising our Products and Services
We may use our data for the following purposes:
1.
Tailor and provide you with content and advertisements;
2.
Improve our marketing and advertising efforts;
3.
Market to you content and advertisements through email campaigns, custom audiences advertising, and "interest-based" or "personalized advertising," including through cross-device tracking;
4.
See if new features or products are functioning properly;
5.
Troubleshoot and fix features and products on Campus X.
With your consent
We may use personal information for other purposes that are clearly disclosed to you at the time you provide personal information or with your consent.
The information collected herein shall not be stored for longer than is required for the purposes for which the information may lawfully be used or is otherwise required under any other law for the time being in force.
We do not anticipate the use of your information apart from business purposes. Such purposes include, but are not limited to:
1.
Performing services requested by you such as responding to your comments, questions, and requests, and providing information support; operating and managing the Services;
2.
Detecting, preventing, and addressing fraud, breach of Terms, and threats, or harm;
3.
Sending you technical notices, updates, security alerts, information regarding changes to our policies, and support and administrative messages; and compliance with legal and regulatory requirements;
4.
Protecting the security and integrity of the Services;
5.
Improving the Services; and/or fulfilling any other business purpose, with your consent.
Notwithstanding the above, we may use information that does not identify you (including information that has been anonymized, aggregated, or de-identified) for any purpose except as prohibited by applicable law.
How do we share your data?
We only disclose your personal information to third parties as follows:
To provide you our services
We only share your information where absolutely necessary to provide and maintain our services. Our trusted partners help us deliver our services to you subject to strict data agreements.
For the purpose of this policy, “policy partners” means any entity that directly or indirectly processes customer data on behalf of Campus X for helping us provide end customers services now or in the future. We do not sell any of your information to anyone. We also require policy partners and third parties to follow rules about how they can and cannot use and disclose the information provided to them by Campus X.
Category of third party
Category of Data that might be shared
Analytics providers
Profile information, App activity, device identifiers
Cloud Storage & Computing Platforms & Associated Tools and Software Providers
Content you contributed, Profile Information, Security & Login Information
Please check Data we collect in this document to better understand the data mentioned in the above table.
Link to the privacy policy of third-party service providers used by the app:
To protect us or others in good faith
While complying with disclosure requests we cannot ourselves identify real identities of our users and are hence unable to provide them further to any third party requesting such data. We will disclose data if we believe in good faith such disclosure is necessary in order to:
We will disclose data if we believe in good faith such disclosure is necessary in order to:
1.
Comply with relevant laws or to respond to subpoenas or warrants or legal process served on us. We reserve the right to take action on behalf of our users and their possible right to anonymity when we believe there is a legitimate basis to do so;
2.
Promote safety, security, and integrity of Campus X, users, employees, property, and the public;
3.
Prevent physical harm or financial loss, or in connection with an investigation of suspected or actual illegal activity;
4.
Act in a manner consistent with our legal rights and obligations;
5.
Protect against legal liability;
6.
Enforce our policies or contracts;
7.
Collect amounts owed to us.
In case of change of control
We may disclose and transfer your information to third parties under a potential or actual business transaction (e.g. merger, acquisition, sale of assets, or other change of control). We will inform you if your data gets shared with third parties under a business transaction. Such transfers will be subject to the agreement of the third party to adhere to this Privacy Policy.
Policy pertaining to children’s data
We do not knowingly solicit data from or market to children under 18 years of age. By using the Platform, you represent that you are at least 18 years or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Platform. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at hello@campus.co.in.
Choices regarding your personal information
Data Subject Rights:
1.
You have the right to request access to your information that we have collected, used, and shared;
2.
You have the right to rectify incorrect information about you;
3.
You have the right to ask us to delete your data. This right may be limited if we have a legal obligation or other valid reasons to retain certain data about you. If you request deletion of your personal information we may retain and use your personal information only as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. If your personal information is shared with third parties, we will request such third parties to delete your information;
4.
You have the right to restrict or object to the processing of your personal information.
Security safeguards
We have implemented appropriate administrative, technical, and physical measures to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction. These include internal reviews of our data collection, storage, and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.
We use secure connections on our platforms to protect the information transmitted to our services.
How long do we keep your personal information?
We retain personal data for only as long as necessary to provide the services to you, for legitimate and essential business purposes, such as maintaining the performance of the services, making data-driven business decisions about new features and offerings, complying with our legal obligations, and resolving disputes. We keep some of your personal data for as long as you are a user of the services. For example, we keep your profile, content you contributed, and app activity while you are a user of the services.
Upon request, we will delete or anonymize your personal data so that it no longer identifies you, unless we are legally allowed or required to maintain certain personal data.
Cookie policy
What is a cookie?
A cookie is a small piece of data that is stored on your device to help websites and mobile apps remember things about you. Other technologies, including web storage and identifiers associated with your device, may be used for similar purposes. In this policy, we say “cookies” to discuss all of these technologies.
What technologies are used by Campus X?
Campus X uses cookies and similar technologies such as local storage and pixel tags to provide and improve the services, for marketing, and to understand how you use the services.
What are these technologies used for?
Cookies and similar technologies serve various purposes, including:
1.
Authentication: To remember your login state so you don’t have to log in as you navigate through the app and to help us show you the right information, personalize your experience, and improve security;
2.
Analytics and research: To help us understand and improve how our services are being used, analyze trends, and identify and fix bugs;
3.
Advertising: To help us deliver targeted ads and measure the performance of advertising campaigns.
Third-party use of these technologies
Some third parties that we work with, such as analytics providers, may use cookies or similar technologies to provide and improve the services, for marketing, and to understand how you use the services.
Security of Information
We employ administrative, technical, and physical safeguards to protect your personal information. Despite these safeguards, no method of transmission over the Internet or method of electronic storage is 100% secure and we cannot guarantee absolute security of your personal information.
Rights Reserved
We reserve the right to update this privacy policy as necessary. If there are any material changes to this policy, we will notify you by posting a notice on our services or by other means as required by law. Your continued use of our services after we publish or send a notice about our changes to this policy means that you are consenting to the updated policy.
Updates to our privacy policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact us
If you have any questions or suggestions, do not hesitate to contact us at hi@campusx.so
CAMPUSX SOCIAL TECHNOLOGIES PRIVATE LIMITED
PLOT NO.195
HANUMAN VATIKA-A GOKULPUR
JAIPUR
JHOTWARA JAIPUR-302012 RAJASTHAN
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